Shipping policy
Shipping Policy
Effective Date: October 5th, 2024
At Brat Couture, we are committed to providing you with the best shopping experience. This Shipping Policy outlines our shipping practices, including processing times, shipping methods, and delivery estimates.
1. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipping may be delayed. You will receive a notification if there are any delays in your order.
2. Shipping Methods and Rates
We offer the following shipping options:
- Standard Shipping: 5-7 business days - Rates vary based on your location.
- Express Shipping: 2-3 business days- Rates vary based on your location.
Shipping costs will be calculated at checkout based on your selected shipping method and delivery address. Shipping is currently only available in Canada and the USA.
3. Delivery Estimates
While we strive to deliver your order within the estimated time frames, please note that delays may occur due to factors beyond our control, such as weather conditions or carrier delays.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
5. Address Accuracy
Please ensure that your shipping address is correct and complete. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.
6. Shipping Restrictions
Some products may have shipping restrictions due to regulatory reasons. If your order includes restricted items, we will notify you and may cancel your order.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at: contact.bratcouture@gmail.com